Return Policy
Last updated: December 10th, 2025
Thank you for shopping with us. Our goal is to provide quality products and a smooth customer experience. Please review our policy below.
Order Support
If you have any issues with your order, please contact our support team within 2 days of delivery. We are here to help with shipment concerns, product questions, and general support.
Email: maisonthrows@gmail.com
Damaged or Defective Items
If an item arrives damaged or defective, we will assist you with a replacement.
To qualify, you must contact us within 2 days of receiving your order and provide:
- Your order number
- A photo or video of the damaged/defective item
- Packaging photos (if applicable)
Once verified, a replacement will be issued at no additional cost.